THE RANCH ESTATES AT SCOTTSDALE

My Mother (Nona) has been a resident at The Ranch Estates at Scottsdale for one year. My Mother absolutely loves it here. The staff are so wonderful and attentive to everyone’s needs. Sheila Hernandez was the Sales Director at the time when we were looking for a new place for my Mom. Sheila was just promoted to Associate Executive Director and I would like to congratulate her. My family was so impressed with her and the facility that we didn’t hesitate in procuring an apartment that has been nothing short of perfect for my mother’s needs. Janessa Becker the Area Director of Operations is terrific as well making her transition and move into her new place as seamless as possible. I would also like to recognize the nursing staff, starting with the Director Caroline and other nurse assistants like Cynthia and Vanessa whom make sure all of my mother’s prescriptions are administered to her and keep me informed and updated on any concerns they may have. The front desk staff, Barbara, Lynn and Kate have been outstanding and are so very nice to my family when we come visit. I can’t say enough good things about them. They always greet me with a big smile and conversation that it’s obvious they truly care about us. Anna her Physical Therapist insures my mother gets stronger everyday and keeps her active so she is able to get around and keeps doing the things that she enjoys. There are so many good people from Housekeeping, Restaurant and Maintenance employees that I would love to recognize each and everyone of them for taking such good care of my Mother. I know I didn’t mention everyone by name but want all of you to know how much we appreciate you and all that you do for us every day. Thank you very much, from the bottom of our hearts. Carl Phelps

After an exhaustive search, we picked Ranch Estates of Scottsdale to be my Mother's new home in October, 2022. Very happy with our decision! Every department—Administration, Wellness, Maintenance, Food Service, Activities and more have bent over backwards to insure my Mom's needs are taken care of. When the occasional issue pops up (things happen!) the staff is quick to communicate with me - and helps find a good solution. For us, this facility is just the right size—big enough to have lots of great activities and food choices—but small enough (about 100 residents) to insure that no one gets ignored. One of the most impressive things about the facility is how they strive to make it a warm, friendly, and caring community for all. Staff and residents take it upon themselves to foster friendships. If you visit Ranch Estates, you'll notice lots of happy people in the hallways, activity centers, dining room, entry area, and more. Speaking of activities - This place has lots of them! Weekly music performances (with snacks), Physical activity classes, arts and craft classes, games of all sorts, movies and presentations, religious studies, trips for shopping and entertainment, in-house shopping from independent vendors, and much more. Activities are happening every single day of the week. The wellness staff has been great about keeping up with my Mom's ever-changing needs. If they have any questions or concerns, they quickly let me know. Plus they have taken the time to really get to know my Mom—they are some excellent, caring people. I've had many meals with my Mom since she moved in to the facility. Lots of choices for a facility this size - plus I've had some excellent meals there. It's great that the dining room is open about 11 hours a day, serving breakfast, lunch and dinner. Many healthy alternatives on the menu plus traditional favorites. I've also noticed that staff turnover is much lower at Ranch Estates compared to many other similar facilities in the area. This is a real tribute to the wonderful administrative team - finding and keeping good people helps insure a happy environment for all.

Recently my husband stayed at Ranch Estates for short term respite stay. The overall feeling he had was that everyone made him feel welcome and special. We were unsure about the process and how it all worked as this was our first time. . Both Sheila and Carolyn were kind, supportive and encouraging throughout. That really helped relax us. The heart and soul of any community like The Ranch Estates is the people who work there. Thanks to all!!

Due to the nature of my business, my wife and I spend a lot of time in assisted living communities all across Arizona and although there are plenty of nice ones, The Ranch Estates has a certain energy to it that's different from all the rest. The building is bright, the staff are loving, and the residents are all smiling the moment you walk in. I even personally recommended my wife's grandmother tour the location after she asked me what communities she should look into. Sheila, the Sales Director, came in on her day off to personally tour her and grammy couldn't stop talking about how nice and accommodating Sheila was throughout the experience. If your loved one is considering a community to call their next home, The Ranch Estates should be first on your list to check out.

My sister, Anita Rau has been at Ranch Estates for 9 yrs. and 9 months. The care she has received over the years from all the people in different departments who work at Ranch Estates has been excellent. Especially Janessa Becker and Ronda Rosenau. Any time I needed help with anything for my sister’s care, someone was there to guide me in the right direction. With her handicap of hearing and wearing a hearing aid. Everyone was very kind to her. These are the things I observed when I visited her, kindness, patience, and a loving staff.